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Tech Mahindra Is Hiring ForΒ Chat process, Non Voice | 12th Pass, Any graduate job | freshers job |PermanentΒ WFH JOB | Γpply Now
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Tech Mahindra Released an advertisement for recruitment for the post of Chat process, Non Voice, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
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π About Tech Mahindra:-Β
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Tech Mahindra is an Indian multinational technology company that specializes in providing digital transformation, consulting, and business process outsourcing services. It is a part of the Mahindra Group conglomerate and is headquartered in Pune, Maharashtra, India.
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β Founded in 1986, Tech Mahindra started as a joint venture between Mahindra & Mahindra and British Telecommunications plc (BT). Over the years, the company has grown exponentially and has established a strong global presence, serving clients in various industries such as telecommunications, manufacturing, healthcare, banking, and more.
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β Tech Mahindra offers a wide range of services that encompass areas such as application development, system integration, data analytics, cloud computing, cybersecurity, and enterprise mobility. The company leverages cutting-edge technologies like artificial intelligence, machine learning, Internet of Things (IoT), and blockchain to help its clients drive innovation, improve operational efficiency, and enhance customer experience.
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π°Company:- Tech Mahindra.Β
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π°Job Position:- Chat / Email SupportΒ
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π°Experience:- freshers and Experienced both can apply.Β
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π°Job type:- Work From HomeΒ
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π°Gender:- Male & female both can apply.Β
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π°Age limit:- Min. Age Should be 18 Years oldΒ
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π°Salary:- 1.75 – 2.25 LPA
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π°Job location:- Work From HomeΒ
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π°Important Dates:-
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πͺApplication Begin:- Already Started.Β
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πͺLast Date:- As Soon as possible before.
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π°Selection process:- Interview Based. (shortlisted candidates).Β
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πPost details | eligibility criteria | qualification | key skills.
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π°1:- Chat process/ Email SupportΒ
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β’Qualifications:- 12th Pass, Any Graduate.Β
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β’Batch:- Any Batch.Β
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β’Experience:- (Desirable).
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β’0-3 years of experience.Β
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πSkills Required For Chat Support:Β
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β Excellent Email Writing Skills
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β Empathy and Customer Focus approachΒ
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β Typing Speed and Accuracy.Β
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β Active Listening.
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β Problem-Solving.
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βΒ Multi-Tasking SkillsΒ
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β Product and Process Knowledge.
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β Patience and Calmness.Β
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πRoles and Responsibilities:
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β Responding to Customer Inquiries: You will be responsible for addressing the customer queries, concerns, and requests through the chat/emailΒ platform.
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β Documentation and Record-Keeping: Properly documenting customer interactions, issues, and resolutions .
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β Providing Support: You may need to assist customers in troubleshooting technical issues, navigating through products or services, or understanding policies and procedures.
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β Follow the Guidelines and Policies: Following company guidelines, policies, and procedures is crucial to ensure consistency and meet quality standards.
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β Multitasking and Time Management: Chat processes often involve handling multiple customer conversations simultaneously.
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β Continuous Improvement: Actively seeking feedback, learning from experiences, and incorporating improvements is an important aspect of any customer support role.Β
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πHow to apply For This Job Role:
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β Application Procedure:-
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Application Procedure:Β
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To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
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Step 2:β Then You will be redirected to the career page of the Tech Mahindra company.
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Step 3:β Read all the details and Fill all the required details in the form .
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Step 4:- Click on the Submit Button.
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Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
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π APPLY NOW:
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For any other queries kindly reach out & drop Your Resume to HR Aishwarya- [email protected] / WhatsApp on – 7066273283
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π More Details:
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