HGS Fresher Recruitment of Technical Support Executive

Microland Company Hiring Freshers as Trainee | Package 3.5 LPA

Microland Company Hiring Freshers as Trainee | Package 3.5 LPA

Microland Off Campus Hiring 2022: Microland is an Indian technology company, headquartered in Bangalore. It was founded by Pradeep Kar. The company employs more than 4,500 workers across its offices in Asia, Australia, Europe, Middle East, and North America.

Company Website: www.microland.com

Position: Trainee

Experience: B.Sc/BCA/B.Com/BBA

Salary: Best in Industry

Job Location: Across India

Eligibility Criteria:

  • Eligibility Norms Any Non-Engineering graduate (BCA/BSC/BCOM/BBA/BBM etc.)
  • Minimum of 60% passing percentage in class 10th, 12th, and Graduation with no current backlogs
  • Should have graduate in the year 2022
  • Should have completed final semester Exams
  • Should be flexible to work in Bangalore/Pune (work location Post COVID19 Pandemic)
  • Should be available to join by end of September 2022

Compensation details:


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  • We are looking to hire students for Graduate Trainee for a full time
  • Total Earning Potential (TEP) – INR 3,15,000 per annum + 35,000 Retention Bonus after 1 year

The Traineeship period of 5-6 months would include the following:

  • 2 months of classroom training
  • 2-4 months of On-the-Job Training (OJT)

How will the training be conducted post selection?

  • The training will be either conducted at our office premises, or at common location or online (basis covid-19 situation).
  • Hence it is very important that the candidates have laptop/desktop at their residence with an internet facility and capability to take up the training classes online.

What are the important requirements of work?

  • We are looking for candidates who are interested to work in a 24/7 setup with rotational
    shifts. The traineeship period will also require students to work in rotational shifts.
  • In view of the rotational shifts, Microland offers optional subsidized cabs services to its
    employees who opt for it, which is a door to door drop facility.
  • This service is equipped with state-of-the-art tracking system and ensures safety & security
    of our staff at all points in time.
  • Students who wish to opt for this service, can do so by understanding Microland defined
    transport zones, and provide necessary supporting documentation of place of residence.
  •  

Job Description:

  • End to end trouble shooting End user services network issue
  • Provide support on Outlook related issues and Windows OS related issues
  • Coordinating with Vendors to troubleshoot on assets which are in Warranty
  • Preparing SLA/Performance reports and meeting with Customers to manage regular
    operation
  • Should be ready to work in 24×7 environment.
  • Ticket handling
  • Address user tickets regarding hardware, software and networking
  • Prepare, implement and verify the configuration and integration of a Node /system/services
  • Emergency Handling and chronology preparation
  • Coordinating with care/vendor team for handling resolved cases
  • Interfacing with other Technical Teams
  • Installing and upgrading operating systems and computer software.
  • Coordinating with field team if onsite support required on faults
  • Hand over and activity sheet preparation
  • Ability to identify problems and act accordingly as per defined CM process
  • Ensuring Post check of activities done during MW period.
  • Experience in trouble shooting of configuration related issues.
  • Preparation of script and Impact analysis for changes that needs to be done in network.
  • Conduct remote troubleshooting
  • Ensuring coordination with cross-functional teams (if any) for various issues during any
    configuration changes.

What Technologies will I be working on?

  • Microland will be providing you training on multiple technology inclusive of Applications as well as Infrastructure.
  • You will be assigned to specific Technology/Projects basis the open requirements.
  • Probable Technologies you will be trained on are below,

Infrastructure Technologies:

  • Digital Workplace
  • Datacenter/Cloud
  • Virtualization
  • Storage & Backup
  • Cyber Security
  • Network & Security

Interview & Selection Process

  • Round 1 – Aptitude Assessment Estimated Duration 30 mins
  • Round 2 – Soft Skill Assessment – Estimated Duration – 30 mins
  • Round 3 – Language Assessment (British Council) – Estimated Duration – 40 mins
  • HR Interview

Apply Link:

 
 
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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

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