Advarra is Hiring |12th, Any Graduate Can Apply | Customer Support Specialist | Work From Home| Apply Now
Advarr has released the advertisement for recruitment of the post of Customer Support Specialist. All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌About Advarra Company:
Advarra advances the way clinical research is conducted: bringing life sciences companies, CROs, research sites, investigators, and academia together at the intersection of safety, technology, and collaboration. With trusted IRB and IBC review solutions, innovative technologies, experienced consultants, and deep-seated connections across the industry, Advarra provides integrated solutions that safeguard trial participants, empower clinical sites, ensure compliance, and optimize research performance. Advarra is advancing clinical trials to make them safer, smarter, and faster. For more information, visit advarra.com
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👷Job Position: Customer Support Specialist
🏭Company: Advarra
👨🏼🎓Qualification : 12th Pass, Any Graduate/ Post Graduate Can Apply .
🌐Location – Remote Job
💰Salary : 20-30K Per Month
🔠Age Limit: Minimum Age Should be 18 Years, Maximum Age Limit is Not Mentioned
📌 Experience: One year experience in a fast-paced customer support role.
Broad technical/troubleshooting knowledge.
Broad browser/troubleshooting knowledge (Chrome, Safari, and IE).
Experience using Zendesk and Atlassian JIRA would be beneficial.
📌 Job Type: Work From Home
📌Important Dates:-
•Application begins:- Already Started
•Last Date:- Apply As soon as possible
📌Who Can Apply:-
•All India Candidates can Apply For this Male & Female
📌 Roles and Responsibilities For the Advarra Customer Support Specialist:
•Connect Customer contact, mainly email and web tickets.
•Answer inbound phone calls and contact customers to resolve queries
•Record Document information in ticketing systems and provide the customer with information and updates.
•Problem determination – you will have access to knowledge databases and various tools to find the source of the problem you are faced with.
•Follow quality guidelines to ensure customer service is delivered at a standard and matches the right quality of the Longboat brand.
•Work closely with the Project Managers and team to set up the individual portals at project set-up by adding documents, users etc.
•Control all user access to the portals .
•Provide customer training of the Longboat portal.
•Update and maintain customer support process documents and Standard operating procedure
•Assist with the training and mentoring of new hires.
📌 Skills and Requirements For the Advarra Customer Support Specialist
•An Excellent clear, concise, and skilled communicator both written and verbal.
• strong interest in and demonstrated knowledge of online technology and development
•A questioning and inquisitive mind and the ability to understand support request.
•A thirst to learn. So if you don’t know how to do it, you seek out new information and solutions.
•Good team player with ability to work in a multi-functional team.
•Enthusias to assume individual responsibility
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📌 Application Process:
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the career page of the Advarra company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
📌 APPLY LINK:
💠Frequently Asked Questions For This Post.
Qus.What Is the Average Salary for this role
Answer– 25,000 -30,000/- PM
Qus. Who is the founder of Advarra Company
Answer – Gadi Saarony
Qus. Where is headquarter of intouch CX
Ans. Columbia
