Air India HIRING Associate Chat (Contact Centre) | ANY GRADUATE JOB | freshers job | OFFICE JOB |
•Air India Released an advertisement for recruitment for the post of Recruitment Associate Chat (Contact Centre), with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
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📌ABOUT Air India:-
🌟Air India is the flag carrier airline of India. It is owned by Air India Limited, a Tata Group enterprise and operates a fleet of Airbus and Boeing aircraft serving 102 domestic and international destinations. It is headquartered in Gurugram. The airline has its main hub at Indira Gandhi International Airport, Delhi and secondary hub at Chhatrapati Shivaji Maharaj International Airport, Mumbai alongside several focus cities across India. As of July 2023, the airline is the second-largest airline in India in terms of passengers carried, after IndiGo. Air India became the 27th member of Star Alliance on 11 July 2014.
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🔰Company:- Air India.
🔰Job Position:- Associate Chat (Contact Centre).
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- OFFICE JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- 18 to 35 Years.
🔰Salary:- Rs. 22,500 – 35,000/- P.M. (APPROX).
🔰Job location:- Gurgaon, INDIA.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Associate Chat (Contact Centre):-
•Qualifications:- Any Graduate.
•Batch:- ANY BATCH.
•Experience:- (Desirable).
•0-2 Years of experience.
📌Required Skills:-
✓ Should be flexible with 24/7 working environment.
✓ Good communication skills (Verbal and Written) / Good coordination skills.
✓ Good typing skills
✓ Working knowledge of Ms Office – Excel, Word and PowerPoint.
📌Job Profile & Responsibilities for Associate Chat (Contact Centre):-
✓ Manage and resolve customer complaints.
✓ Follow up with customers to ensure their issue are resolved and they are satisfied with the service.
✓ Respond to customers email/ chat as appropriate.
✓ Record customer queries/ inquires and escalate issues to supervisors.
✓ Provide product and service information to customers.
✓ Document all chat information according to standard operating procedures.
✓ Recognize, document and alert the management team of trends in customer chat.
✓ Follow up all customer calls/ chat where necessary.
📌How to apply Hiring of a Air India Associate Chat (Contact Centre):-
∆ Application Procedure:-
•All India Candidates can Apply For this Air India recruitment.
