Amazon.com, an online retailer, manufacturer of electronic book readers, and Web services provider became the iconic example of electronic commerce.
📌Job Designation: SPS Associate
📌Qualification: Any Graduation (other than BE, BTech and MBA Freshers)
📌Skill Set :
- Technical (Computers & Internet) savvy is required.
- Business acumen in areas of e-commerce and retail.
- Committed seller advocate, drive process & tool improvements.
- Enthusiasm and strong self-motivation.
- Strong prioritization and time management skills, with a high degree of flexibility.
- Embrace constant change with flexibility and good grace.
- Demonstrate an appropriate sense of urgency for contact response time
- Demonstrates effective communication, composure, and professional attitude
- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
📌Job Description :
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
📌LOCATION: PUNE, MUMBAI, MAHARASHTRA
🔘Apply Link-
- Click on the below button.
- You will directly reach the official website.
- Give all your details correctly.
- And share your Resume there.
