Iron Mountain Jobs 2023 Hiring Freshers as Associate of Any Degree Graduate

Looking for Jobs in Iron Mountain? If Yes, here you will get complete details about Iron Mountain Jobs 2023 Hiring Process 2023 are mentioned below

About the Company: Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts.

Company: Iron Mountain Incorporated

Official Website: Iron Mountain

Wikipedia: Iron Mountain Wiki

Job Role: Associate

Qualification: B.E/B.Tech/M.E/M.Tech

Passout Year: 2018/2019/2020/2021/2022

Job Location: Bangalore

Experience Level: 0 – 2 Years

Salary: Best in Industry

Mandatory Requirements: 

• Any graduate or post-graduate who is a Fresher or has upto 5 Yrs of Experience.
• May be required to work during weekends/out of working hours
• Will need to work in scheduled break dynamics.

Skills Needed:

• Functional Knowledge, Skills, and Competencies: (Define the knowledge and skills required to demonstrate proficiency/competency in the job.)
• A successful candidate should possess the following
• Excellent problem resolution skills
• Ability to think strategically, and act tactically
• Strong analytical and organizational skills a must
• Speed and accuracy of data input experience required – Excellent keyboarding skills
• Responsiveness and sense of urgency
• Develop and maintain an in-depth knowledge of relevant IM process and procedures
• A reliable, loyal and trustworthy individual who demonstrates a high degree of integrity
• Ability to think strategically, and act tactically
• Should be able to scale upto high levels of performance very quickly.
• Excellent written and verbal communication skills
• Ability to effectively interact with varying position levels including senior management
• Strong interpersonal and diplomacy skills, positive attitude and teamwork driven

Roles & Responsibilities:

• Research and analyze customer inquiries and provide accurate resolution within required SLA with total customer satisfaction
• Create manual/web work orders accurately as per customer contract well within stipulated cutoffs. Accuracy will be the key for this activity as it impacts customer directly.
• Create reports for customers as per customer requirement.
• Scope of work will include all business lines i.e RM/DM/shred etc…
• Work to enforce the company’s standardization objectives while ensuring that there is no revenue impact to the business. Assist with post-conversion cleanup, analysis, auditing and remediation projects as required.
• Maintain operational and specific product line knowledge with the ability to translate and correlate this data to billing practices and requirements.