Springworks is Hiring | Any Graduate Can Apply | Customer Success Intern | |Work From Home | Apply Now
Springworks has released advertisements for recruitment for the various posts of Customers Success Intern .All the candidates who are interested in this Recruitment and fulfill the eligibility can apply .For these Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌About Springworks Company:
Springworks is the embodiment of our vision and ambition to revolutionise the HR landscape with products that serve businesses in the most human way.
We are leading the world to the future of HR which should have been ours already
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🔰Company:- Springworks
🔰Job Position:- Customer Success Intern
🔰Experience:- 0-2 Years of Experience
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- Minimum Age Should be 18 Years Old
🔰Salary: 21,000/- PM
🔰Job location: Work From Home
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- Apply As Soon As Possible
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Customer Success Intern
•Qualifications:- 12th, Any Graduate , PG Can Apply
•Experience- 0-1 Years of Experience
📌 Job Roles & Responsibility:
•Handle customer queries and resolving issues related to products of Springworks.
•Being educated about product features, operations process, keep the relevant stakeholders updated on the feedback.
•Understanding products and services in very detail to provide accurate information to customers.
•Hands-on experience with customer relationship management (CRM) systems and other relevant applications like Trello, Zoho Desk, SalesIQ, YAMM, Google Sheets etc.
•Continuous improvement of the support process by providing feedback and suggestions based on customer interactions.
📌 Skills and Requirements:
•High Agency: Ability to take initiative, make decisions, and proactively address various challenges.
•Strong verbal and written communication skills.
•Ability to handle customer enquiries with empathy and professionalism.
•Detail-oriented with excellent problem-solving abilities.
•Proficient in using Microsoft Office Suite and comfortable with various software applications.
•Enthusiastic team player with a willingness to learn and adapt.
•Currently pursuing or recently completed a degree.
💠Your work plan for first few weeks-
1st & 2nd week-
Training on the way we communicate, the softwares that we use to communicate, and their functionalities in detail.
Training on our products in detail and handling 10 insufficiency tickets per day.
3rd & 4th week-
Getting to know more about insufficiency, trackers that we use and handling and closing 30 insufficiency tickets per day.
Getting to know the support function and the work, closing 50 tickets per day.
5th week-
Handling insufficiency emails independently and clearing the emails from Team’s list
📌How to apply :
∆Application Procedure:-
•All India Candidates can Apply For this Appen Recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Springworks Company.
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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📌Apply link:-
