Tech Mahindra Hiring Customer Service Associate | 12th Pass, Any Graduate | freshers job | Work From Office |
Tech Mahindra Released an advertisement for recruitment for the post of Customer Service Associate, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌 About Tech Mahindra:-
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company with over 148,000 employees across 90 countries
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🔰Company:- Tech Mahindra.
🔰Job Position:- Customer Service Associate- Voice and Non Voice Support
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- WORK FROM OFFICE
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- Minimum 18 Years
🔰Salary:- 15-25K Per Month
🔰Job location:- Multiple Locations Available, Check link at below
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based.
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Customer Service Associate:-
•Qualifications:- 12th, Any Graduate Can Apply
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-1 Years of experience.
📌Job Profile & Responsibilities for Customer Service Associate:-
∆ Handle phone calls with customer queries and provide resolution to end users.
∆ Escalate priority issues per Client specifications to the immediate lead as applicable.
∆ Provide inputs on process changes and best practices.
∆ Stay updated with new updates, process changes and updates.
∆ Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
∆Saupport end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
∆Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
📌 Skills and Requirements For Customer Service Associate:-
∆ Must have good communication skills-Comprehension and verbal
∆ Equally, should be willing to do both day shifts and night shifts.
∆ Immediate Joiners
∆ Working days -6 and 1 day off
∆ Applicants should be good at good typing skills
∆Exceptional ability to multitask.
∆ Exceptional ability to adapt and learn new platforms and skills on the fly.
∆ Exceptional sense of urgency
∆ Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
∆ Ability to work under pressure involves dealing with constraints which are often outside of your control – these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.
📌How to apply Hiring of a Tech Mahindra Customer Service Associate:-
∆ Application Procedure:-
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the career page of the tech Mahindra company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
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📌MORE DETAILS :
