Wipro Careers 2023 Hiring Freshers for System Engineer of Any Degree Graduate

Looking for Jobs in Wipro? If Yes, here you will get complete details about Wipro Careers 2023 and Wipro Hiring Process 2023 are mentioned below

About the Company: Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises. The details about Wipro Careers India & Wipro eligibility criteria and Wipro application process 2023 are mentioned below

Company: Wipro India

Website: Wipro

Wikipedia: Wipro Wiki

Position: System Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2020/2021/2022

Job Location: Pune

Salary: Best In Industry

Experience Level: 0 – 2 Years

About Wipro Careers 2023:

Requirements:

• Excellent communication skills, 
• Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. 
• Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies. 
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support

Job Description:

• Answer incoming calls and respond to customer’s emails intimely manner. 
• Manage and resolve customer complaints. 
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers. 
• Research required information using available resources andOffer Solution to customers. 
• Research, identify, and resolve customer complaints usingapplicable software. 
• Route calls and tickets to appropriate resources and Domains whocan best support he user, 
• Document all call information according to standard operatingprocedures. 
• Recognize, document, and alert the management team of trends incustomer calls. 
• Create SOPs for new Issues and resolution given. 
• Complete call logs and reports.