Wipro Ltd Freshers Inviting 2023 For Service Analyst

Wipro Ltd Freshers Inviting 2023:- Wipro Ltd Recruitment Drive is organizing Off Campus for candidates of batch 2020/2021/2022/2023 for its Drive process, Bachelors with a degree in Any Degree can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below

Wipro Ltd Freshers Inviting 2023

1. Wipro Ltd:

Qualification:-

Be responsible for primary user support and customer service
Respond to queries from all calls, portal, emails, chats fromthe client
Become familiar with each client and their respectiveapplications/ processes
Learn fundamental operations of commonly-used software, hardwareand other equipment
Follow standard service desk operating procedures by accuratelylogging all service desk tickets using the defined tracking software
Ensure that the scorecard is maintained as per SoW with respectto TAT, SLA & hits
Manage all queries or escalate if not resolve as per the definedhelpdesk policies and framework