American Express Hiring Customer Service | GRADUATE JOB | freshers job | WFH JOB |
•American Express Released an advertisement for recruitment for the post of Customer Service, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌ABOUT American Express:-
🌟 American Express, commonly known as Amex, is a global financial services company based in the United States. Founded in 1850, it has grown to become one of the world’s largest and most respected financial institutions. Amex is primarily known for its credit card services, charge cards, and traveler’s cheques, but it also offers a wide range of financial products and services to consumers and businesses.
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🔰Company:- American Express.
🔰Job Position:- Customer Service.
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- WFH JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- NA.
🔰Salary:- 3 to 5/- L.P.A. (Expected).
🔰Job location:- Remote (hiring office gurgaon), India.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Customer Service:-
•Qualifications:- Graduate/ Undergraduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-3 Year of experience.
📌Required Skills:-
∆ Functional Skills/Capabilities: Strong Interpersonal, Communication & Writing Skills Accompanied by Quick Comprehension & Clear Articulation.
∆ Academic Background: Graduate/ Undergraduate.
∆ Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability To Toggle Between Screens/Tools.
∆ Ability To Take Independent Decision & Meet Stringent Deadlines.
∆ Typing Speed (30 Words/Minute) with B2 and above level of communication as per CEFR scale.
📌Job Profile & Responsibilities for Customer Service:-
∆ Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
∆ Ability To Comprehend & Respond To All Customer Queries (Through Chat or Phone, as required) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
∆ Adherence To Quality and Compliance Guidelines.
∆ Communicates Effectively, Verbal as Well As Written Ability to recognize tone and mood of customer through written and voice communication.
∆ Strive to Customer First Resolution (CFR) and reduce bad demand.
∆ Ability to Address 2-3 conversations simultaneously on chat.
∆ Deliver to all the key metrics as per organizational goals.
📌How to apply Hiring of a American Express Customer Service:-
∆ Application Procedure:-
•All India Candidates can Apply For this American Express recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the American Express Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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📌Apply link:-
