Are you a recent graduate looking to kickstart your career in the world of technology? Accenture is hiring freshers for the position of Tech Support Engineer in 2023. As a Tech Support Engineer at Accenture, you’ll have the opportunity to work with cutting-edge technologies, solve real-world problems, and gain valuable experience that will set you on the path to success in the tech industry. Join us in shaping the future of technology and apply now for the Tech Support Engineer position at Accenture. Your exciting journey starts here!
About Accenture: Accenture is a renowned multinational company providing consulting, technology, and outsourcing services. With a global presence and a commitment to delivering innovation and value to clients, Accenture is a leader in its field. The company’s diverse range of services spans various industries, including technology, consulting, strategy, and digital. Accenture is dedicated to helping clients improve their performance and achieve sustainable growth. As a dynamic and forward-thinking organization, Accenture offers exciting opportunities for career development and growth.
Company Website: Accenture
Wikipedia: Accenture Wiki
Job Profile: Service Desk Management Application Tech Support Practitioner
Qualification: B.E/B.Tech/BCA/B.Sc/BCA
Batch Eligible: 2020/2021/2022
Work Location: Bangalore
Salary: 4.5 LPA
Experience Level: 0 – 1 Year
Educational Qualification:Â
- Bachelors degree: BE, BTech,BCA,BSc with technical knowledge.Good to have: Technical certification
Technical Experience:Â
- Good problem solving and analytical skills
- Interaction and through email, chat remote support, depending on aligned Project job nature
- Technologist to identify, investigate and diagnose the issue and take necessary action viz resolve or assign the incident to right assignment group
Professional Attributes:Â
- Excellent verbal and written communication skills with email etiquette and customer service skills
- 24Ă—7 Support, mostly night shifts and rotation are ONLY as per project requirement
- 5 days working per week with two weekly offs based on roster
Key Responsibilities:Â
- L1 Service Desk Call taking profile
- Respond to the incidents reported by customer through voice, emails, and chats
- dentify, investigate, and diagnose technical issues, troubleshoot, and resolve.
- Issues like Password reset, account unlock, MO365, Hardware and Software related issues, etc.
- Follows the incident life cycle as defined by process
- Technologist to respond to the issues reported by Customer predominantly through Voice
Key Responsibilities:Â
- L1 Service Desk Call taking profile
- Respond to the incidents reported by customer through voice, emails, and chats
- Identify, investigate, and diagnose technical issues, troubleshoot, and resolve. Issues like Password reset, account unlock, MO365, Hardware and Software related issues, etc.
- Follows the incident life cycle as defined by process e: Technologist to respond to the issues reported by Customer predominantly through Voice
How to Apply for Accenture Recruitment 2023?
Interested and eligible candidates can apply online for Accenture Recruitment 2023 through the provided link
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