Amazon.com is a vast Internet-based enterprise that sells books, music, movies, housewares, electronics, toys, and many other goods
Job Designation : Transportation Representative
Qualification : Any Graduation
Skill Set :
- Excellent communication skills (written and verbal) in language.
- Ability to communicate correctly and clearly with all customers
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution
- Work successfully in a team environment as well as independently
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates an ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
Job Description :
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
LOCATION : HYDERABAD, TELANGANA