Amdocs Off Campus hiring Drive 2023 for Business Operations Analyst

Amdocs Off Campus hiring Drive 2023: Amdocs is seeking a motivated and detail-oriented individual to join our team from 2020/2021/2022/ 2023/ 2024 batch for its hiring process. Bachelors, from any degree can apply for their hiring process. Candidates can start their careers in the Software Industry with Amdocs as analyst. Interested and eligible candidates need to apply as soon as possible before the apply date. Amazon latest job notification, Selection process, interview process other details and apply link are given below:

Amdocs Off Campus hiring Drive 2023

Contents

Company Name	Amdocs
Website	www.amdocs.com
Positions	Business Operations Analyst
Designation	Business Operations Analyst
Eligibility	Any degree
Batch	2019/2020/2021/2022/2023
Job Location	Pune
Experience	Fresher
Salary CTC	Best In Industry
Last date to apply	Apply ASAP

Company may withdraw the position any time so Candidates should apply as soon as possible before the link gets expired.

Candidate should always read job description and details carefully before applying.

Amdocs Off Campus hiring 2023 Drive: Responsibilities

Eligibility Criteria for Amdocs

Candidates shall meet the criteria for Amdocs hiring

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Qualification

Bachelor’s degree in Science/IT/Computer Science or equivalent
Experience writing software code in at least one programming language
Good knowledge of Object Oriented Design and development
Experience in Production Support/Application Support
Willingness to work in rotational including morning, general, afternoon and night shifts.

Skills required

You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
You will ensure that all required ticket information is available for further analysis and run methods and procedures to provide resolution to known/recurring issues.
You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
You will update checklists for quality assurance and progress tracking, following standard operating procedures.
You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
You will ensure timely resolution or escalation within the agreed SLA.

Amdocs Recruitment: Steps to Apply

Interested candidates must follow the following procedure to apply for Off Campus Drive of Amdocs 2023

Click on the “Apply Link” button mention below. (You will be re-directed to Amdocs official career page)
Click on “Apply Now”.
Register, if not registered before.
After registration, login and fill in the application form with all necessary details.
Submit all the relevant documents, if asked (Resume/ Marksheet/ ID Proof, etc.)
Don’t lie. Fill the details correctly
Verify the entered details are correct or not.
Submit the application form after Verification.

About Amdocs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021.