American Express Hiring Customer Service Associate | Any graduate job | freshers job | WFH JOB |
•American Express Released an advertisement for recruitment for the post of Customer Service Associate, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌ABOUT American Express:-
🌟At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
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🔰Company:- American Express.
🔰Job Position:- Customer Service Associate.
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- WFH JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- NA.
🔰Salary:- Upto 6/- L.P.A. (Expected).
🔰Job location:- Gurgaon, India.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Customer Service Associate:-
•Qualifications:- Any Graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-2 years of experience.
📌Skills Required:-
•Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills.
•Excellent Verbal Communication.
•Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations.
•Demonstrated Dependability/Self Motivating Skills. Change Management Ability.
•Demonstrated Ability to Work effectively within a Team Environment as well as independently.
•Proven Analytical and Problem Solving with a strong attention to Detail.
📌Job Profile & Responsibilities for American Express Customer Service Associate:-
•Provide Superior Customer Experience on Calls to Consumer Card Members
•Resolve all Customer Queries and Follow Established Procedures as Appropriate.
•Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members.
•To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines.
•Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times.
•Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries.
📌How to apply Hiring of a American Express Customer Service Associate:-
∆Application Procedure:-
•All India Candidates can Apply For this American Express recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the American Express Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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📌Apply link:-
