💠Company: –Exeevo.
About the company: – It is a unified, intelligent, and agile digital ecosystem for life sciences organizations to revolutionize health experiences for healthcare teams and patients in their journey toward sustainable health outcomes. Built with Microsoft clouds including Dynamics 365, Azure, and Teams as well as Cloud for Healthcare, Exeevo platforms are verticalized for customer and patient experiences, delivered by biopharma, medical devices, biotech, and consumer health organizations.
🌐Work Location: – Bangalore
Job details
🛄 Job Profile: – Associate Support Engineer
🛂 Job type: – Full-Time
🛅 Job Roles and Responsibilities: –
- The candidate must be detail-oriented and have the ability to manage and prioritize multiple demands from a large user base. The candidate should have basic knowledge of Dynamics 365 CRM.
- Support and resolve incidents and problem tickets over phone/ email/remote meeting with SLA defined.
- The candidate will act as a support engineer for the CRM system. The individual will be responsible for supporting Microsoft Dynamics 365 CRM platform and the ideal candidate will have basic knowledge of Dynamics CRM entities, workflows, configurations, reporting, dashboards, and security models. Additional areas of responsibility may include data preparation in excel and regular support activities.
- Collaborate with engineering and product delivery teams to understand product and project requirements.
- Taking ownership of technical issues, understanding customer requirements, and working within the escalation process to resolve more advanced issues.
Requirement
📖 Qualification: – Any Graduate with basic knowledge in Microsoft Dynamics CRM, preferably holding Microsoft Dynamics CRM certifications or currently studying for certifications.
📝 Experience: – Fresher
📋 Skills: –
- Good customer service skills with the ability to learn technical concepts.
- Good interpersonal and communication skills with people at different levels.
- Basic understanding of Database technologies
- Advanced Microsoft Excel Knowledge (Formulas, Pivot)
👥 Vacancy:- Not stated
👤 Age limitation: – No limitation
👥 Gender: – Both
📋 Notice Period:- Immediate joiners required.
🔘Apply Link-
- Click on the below button.
- You will directly reach the Apply page.
- After that Fill in the all details
- And Then submit the application.
