Genpact is a global professional services firm that blends real-world expertise and collaborative innovation to make business work better
Job Designation : Process Associate – Customer Service
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Respond to customer queries and customer’s concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
LOCATION : HYDERABAD, TELANGANA
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