Groww Hiring Customer Service Associate | 12th Pass/ Any GRADUATE JOB | freshers job | WFH JOB |
•Groww Released an advertisement for recruitment for the post of Customer Service Associate, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌ABOUT Groww:-
🌟Groww is an Indian financial technology (fintech) company that aims to simplify and democratize investment opportunities for individuals. Founded in 2016, Groww offers a user-friendly online platform and mobile application that allows users to invest in a wide range of financial products, including mutual funds, stocks, exchange-traded funds (ETFs), and more.
∆ Groww’s mission is to make investing accessible to all, regardless of their financial knowledge or experience. The platform provides a seamless and intuitive interface, allowing users to research investment options, compare funds, track performance, and execute transactions easily.
∆ One of the key features of Groww is its emphasis on education and information. The platform offers educational resources, tutorials, and articles to help users understand investment concepts, make informed decisions, and grow their financial literacy.
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🔰Company:- Groww.
🔰Job Position:- Customer Service Associate.
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- WFH JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- NA.
🔰Salary:- 3 to 6/- L.P.A. (Expected).
🔰Job location:- (Remote) Across India.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Customer Service Associate:-
•Qualifications:- 12th Pass/ Any GRADUATE.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-3 Years of experience.
📌Required Skills For Customer Service Associate:-
∆ Excellent Communication: Strong verbal and written communication skills are crucial for effectively interacting with customers.
∆ Customer Focus: A customer-centric approach is essential. You should have the ability to empathize with customers, actively listen to their concerns, and provide personalized assistance to meet their needs.
∆ Product Knowledge: A solid understanding of Groww’s products and services is necessary. This includes being familiar with investment options such as mutual funds, stocks, and ETFs.
∆ Problem-Solving: The ability to analyze problems, think critically, and offer effective solutions is vital.
📌Job Profile & Responsibilities for Customer Service Associate:-
∆ Customer Support: You will be responsible for promptly addressing customer queries, concerns, and issues through various communication channels, such as phone, email, and chat.
∆ Troubleshooting: As a Customer Service Associate, you will assist users in troubleshooting technical issues they may encounter while using the Groww platform or mobile application.
∆ Account Management: You will handle customer account-related tasks, including user onboarding, account verification, and updating user information.
∆ Education and Guidance: In line with Groww’s mission to promote financial literacy, you will educate customers about investment concepts, products, and best practices.
∆ Resolving Complaints: In cases where customers express dissatisfaction or lodge complaints, you will be responsible for actively listening to their concerns, empathizing with their situation, and working towards finding a resolution.
📌How to apply Hiring of a Groww Customer Service Associate:-
∆ Application Procedure:-
•All India Candidates can Apply For this Groww recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Groww Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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📌Apply link:-
