HCL Walk-in Drive Hiring for Sales Support Role of Any Degree Graduate

HCL Walk-in Drive Hiring for Sales Support Role of Any Degree Graduate

HCL Walk-in Drive:

Are you ready to embark on a dynamic career journey in the field of Sales Support? HCL Technologies is hosting a Walk-in Drive, providing a fantastic opportunity for graduates from all backgrounds to join their Sales Support team. This is your chance to step into the world of sales and customer service and set the stage for a rewarding career.

About HCL Technologies:

HCL Technologies is a leading global IT services company that specializes in transforming businesses through digital innovation. With a strong commitment to technology and innovation, HCL provides a conducive environment for professional growth and development.

Company Name: HCL Technologies Ltd.

Company Website: HCL Technologies

Wikipedia: HCL Wiki

Job Profile: Sales Support 

Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com/BBA

Passout Year: 2021/2022/2023

Job Location: Noida

Walk-in Date: 27 November – 01 December 2023

Package: 1 – 2.5 LPA

Experience Level: 0 – 1 Year

Must have:

• Good Spoken & Written English.
• Interpersonal and negotiating skills.

Skill set Required:

• Excellent English both Spoken and Written.
• Should be Customer Oriented.

Job Description:

• Achievement of SLA including First Touch Substantive Response, Time to Respond and Total Resolution Time
• Achievement of Quality targets including error rates, issue resolution, and customer service
• Ability to adapt to rapidly changing processes
• Resilient under pressure and ability to quickly adapt to unforeseen work demands.
• For all non-standard redlines that are raised by the customer, create corresponding issues and seek approvals through the internal processes to ensure everything is tracked and closed.
• Strong stakeholder management with a range of cross functional teams to ensure issues are moved through quickly.
• Ensure that all records are accurate and up to date
• Identify the need for, seek and record cross-functional or business stakeholder approvals for various components of the commercial or contractual package
• Ensure compliance with work instructions and absolute compliance with corporate, legal and SEC guidelines including ethical and financial rules
• Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
• Respond and action in a timely professional manner any escalations received
• Push back when the request doesnt contain the relevant details required
• Attend meetings to assess progress on projects which are in motion, and take detailed notes to share with stakeholders
• Focus on reduction of the overall cycle time to ensure quicker deal processing
• Create regular status reports regarding progress on project.

Shift & Week Offs: 24* 5, 5 days working – 2 days fixed off(Sat&Sun)

Required Qualification: Graduate / Post Graduate in any stream.

Work Location – Client Site, DLF Cyber city, Gurgaon / Gurugram.

Interview Location A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)

Candidates can register online and attend the walk-in drive with the relevant documents from 27 November – 01 December 2023 (10.00 AM)

Venue details:

Walk-in Date & Time: 27 November – 01 December 2023 from 10.00 AM – 5.30 PM

Venue Address:
A-8-9,
Maharaja Agrasen Marg,
Block A,
Noida sector 60, (Nearby Metro sector 59)