💠 Company: – HP ( Hewlett Packard)
About the company:- Sustainable impact is HP’s commitment to creating positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in India.
🌐 Work Location: – Bangalore
🌐 Work Mode: – Remote
💎 Salary: – ₹ 4,90,000 | 3.4 lakh fixed + 1.5 lakh variable allowance
Job details
🛄 Job Profile: – Technical Support Representative
🛂 Job type: – Full-time
🛅 Job Roles and Responsibilities: –
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS-related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach to troubleshooting for resolving Hardware & Software issues
- High-level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Requires
📖 Qualification: – Any graduate eligible (BCom, BBA, BCA, BBM, BTech, etc.)
- Good academic record
- Must have cleared all semesters.
📝 Experience: – Fresher (2018 to 2021)
📋 Skills: –
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, and MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
- Should have excellent Customer Relationship Management skills, Email/Chat etiquette, and good time management skills
- Must be open to working in rotational shifts
👥 Vacancy:- 60+
👤 Age limitation: – No limitation stated
👥 Gender: – Both Male and Female Can Apply.
Note:-
- Must be open to work on the night shift
- Must be open to relocating to Bangalore( Whitefield/Electronic city)
🔘Apply Link-
- Click on the below button.
- You will directly reach the official website.
- Give all your details correctly.
- And share your Resume there.
