IBM HIRING Work From Home/Office for Technical Chat Support | Process Associate | ANY GRADUATE JOB | freshers job | HYBRID JOB |
•IBM Released an advertisement for recruitment for the post of Technical Chat Support | Process Associate, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌ABOUT IBM:-
🌟 International Business Machines Corporation (IBM) is a globally renowned technology and consulting company headquartered in Armonk, New York. Founded in 1911, IBM has a rich history of innovation and has played a pivotal role in shaping the information technology industry. The company offers a comprehensive range of products and services, including cloud computing, artificial intelligence, data analytics, cybersecurity, and quantum computing. IBM is known for its commitment to research and development, with a long list of pioneering achievements, including the creation of the first programmable computer. Today, IBM continues to be a leader in the tech industry, providing solutions to businesses, governments, and organizations worldwide, with a focus on solving complex challenges and driving digital transformation.
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🔰Company:- IBM.
🔰Job Position:- Technical Chat Support | Process Associate.
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- WFH/ OFFICE JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- NA. 18 to 26 Years.
🔰Salary:- Rs. 33,160/- & 25,400/- P.M. (APPROX).
🔰Job location:- Bangalore, Gurgaon India.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Technical Chat Support | Process Associate:-
•Qualifications:- Any Graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0 Year of experience.
📌Required Skills:-
✓ Good communication skills (both verbal and written).
✓ Good in typing.
✓ Goo listening capabilities.
✓ Troubleshooting skills.
✓ Self motivated to achieve high results.
✓ Ability to work independently.
✓ Strong interpersonal and organizational skills
📌Job Profile & Responsibilities for Technical Chat Support:-
✓ Handle inbound calls and emails for issues reported for such offerings and provide support to them.
✓ Provide service to the IBM customers through call/ chat support.
✓ Create tickets/ cases in the tool and send it to the technical team to resolve it further.
✓ Send alert messages to the technicians to provide services to the customers in stipulated time frame.
✓ Achieve targets on such as customer satisfaction scores.
✓ Handling escalations at points and also act as shift in charge during weekends in absence of designated supervisors.
📌Job Profile & Responsibilities for Process Associate:-
✓ Supporting business banking client requirements relating to a range of product and services.
✓ Driving great customer outcomes and internal control through validating KYC information and capturing any amendments required to ensure all information help is up to date and policy complaint.
✓ Work with and take on any feedback provided by the quality team to ensure that all tasks completed are within the defined processes.
📌How to apply Hiring of a IBM Work From Home/Office for Technical Chat Support | Process Associate:-
∆ Application Procedure:-
•All India Candidates can Apply For this IBM recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the IBM Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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📌Apply links:-
