Kyndryl Hiring Customer Service | Any graduate job | freshers job | WFH JOB |
•Kyndryl Released an advertisement for recruitment for the post of Customer Service, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌ABOUT Kyndryl:-
🌟Kyndryl is a global IT infrastructure services company that was recently formed as a spin-off from IBM’s managed infrastructure services business. The company officially began operations as an independent entity in April 2021.
•Kyndryl offers a range of IT infrastructure services, including cloud migration, data center services, network services, and security services. The company’s services are designed to help clients modernize their IT infrastructure, optimize their operations, and improve their overall business performance.
•As an independent company, Kyndryl has the flexibility to focus on its core infrastructure services business and invest in new technologies to meet the evolving needs of its clients. The company has a global footprint, with operations in more than 60 countries and a team of approximately 90,000 employees.
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🔰Company:- Kyndryl.
🔰Job Position:- Customer Service.
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- WFH JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- NA.
🔰Salary:- 3 to 6/- L.P.A. (Expected).
🔰Job location:- Across India.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Customer Service:-
•Qualifications:- Any graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-3 years of experience.
📌Skills Required For Customer Service:-
•Proficient to ensure customer issues are resolved in the most timely and effective manner possible Freshers are also considered.
•Demonstrable ability to handle various tasks or projects with changing priorities.
•Experience to utilize available time efficiently to achieve effective and efficient results Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
•Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
•Ability to identify basic hardware parts and aware of basic hardware concepts Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
•Questioning skills /probing skills, as relevant to the issue and level of the caller.
•Excellent Communications skills.
•Apply Knowledge of ITIL.
•Apply Knowledge of Ticketing Tools
📌Job Profile & Responsibilities for Customer Service:-
•Advises and guides the client regarding the use of a broad range of products, offerings, and services.
•Following a standard call flow and problem handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve, and close the problem, or route the incident record to the appropriate level of support.
•Using technical resources and tools, they support the client by answering questions and responding to client requirements.
•They utilize their product, technology, industry and/or services skills to identify problems which may be related to product installation, update, configuration, operations, or performance.
•They guide the client, advising on potential resolutions and their implementation, and play a key role in overall client satisfaction.
•Candidates should be flexible to work in night shifts and rotational shifts with rotational week offs.
📌How to apply Hiring of a Kyndryl Customer Service:-
∆Application Procedure:-
•All India Candidates can Apply For this Kyndryl recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Kyndryl Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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📌Apply link:-
