Sutherland Hiring Associate – Customer Service | ANY GRADUATE JOB | freshers job | WFH JOB |
•Sutherland Released an advertisement for recruitment for the post of Associate – Customer Service, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌ABOUT Sutherland:-
🌟Sutherland is a global business process transformation company that offers a range of services to help organizations improve their operational efficiency, customer experience, and overall business performance. With a strong presence across multiple industries, including technology, healthcare, finance, retail, and telecommunications, Sutherland provides solutions such as customer service and support, technical support, back-office processes, data analytics, and consulting services. The company leverages advanced technologies, including automation, artificial intelligence, and digital transformation strategies, to deliver innovative and scalable solutions tailored to the specific needs of its clients. Sutherland is known for its customer-centric approach, commitment to excellence, and focus on driving tangible business outcomes.
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🔰Company:- Sutherland.
🔰Job Position:- Associate – Customer Service.
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- WFH JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- NA.
🔰Salary:- 3-6/- L.P.A. (Expected).
🔰Job location:- REMOTE (hiring office Hyderabad), India.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Associate – Customer Service:-
•Qualifications:- 12th Passed/ Any Graduate.
•Batch:- Any Batch.
•Experience:- (Desirable).
•0-3 Years of experience.
📌Skills Required For Associate – Customer Service:-
∆ Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers.
∆ Active Listening: Being able to actively listen and understand customer inquiries or concerns is crucial.
∆ Problem-Solving: The ability to analyze situations, identify problems, and find effective solutions is important in customer service.
∆ Empathy and Patience: Demonstrating empathy towards customers’ concerns and exhibiting patience, especially in challenging situations, helps build rapport and trust.
∆ Product/Service Knowledge: Developing a solid understanding of the products or services being offered allows you to provide accurate information and address customer inquiries effectively.
📌Job Profile & Responsibilities for Associate – Customer Service:-
∆ Customer Assistance: Interact with customers via various communication channels, such as phone, email, or chat, to provide assistance, address inquiries, and resolve issues.
∆ Product and Service Knowledge: Develop a thorough understanding of the products, services, and processes of the client you are supporting.
∆ Troubleshooting: Identify and troubleshoot technical or service-related issues reported by customers.
∆ Documentation and Data Entry: Accurately document customer interactions, inquiries, and resolutions in the designated customer relationship management (CRM) system or other required databases.
∆ Adherence to Policies and Procedures: Follow company guidelines, client-specific protocols, and regulatory requirements to ensure compliance and maintain customer privacy and data security.
📌How to apply Hiring of a Sutherland Associate – Customer Service:-
∆ Application Procedure:-
•All India Candidates can Apply For this Sutherland recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Sutherland Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
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📌Apply link:-
