Tide Is Hiring | Customer Support, Quality Analyst | Work From Home | Apply Now
Tide company released the advertisement for recruitment of the various post Customer Support Associate, Quality Analyst. All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For this job related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement , link is given below and then apply through the official website, that link is given below at last of this page.
📌About Tide Company:
Tide (Tide Platform Limited) is a UK financial technology company providing mobile-first banking services for small and medium-sized enterprises. It enables businesses to set up a current account and get instant access to various financial services (including automated bookkeeping and integrated invoicing).
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🔰Job Position- Customer Support Plus Associate, Quality Analyst KYC
🔰Experience- 0-2 Years of Experience. Freshers are Eligible to apply.
🔰Salary- 3-6 LPA
🔰 Important Dates-
🪄 Application Begin – Already Started today
🪄 Last Date –Apply As soon as possible.
🔰 Gender- Both Male and Female Can Apply .
📌Qualification- Any Graduate/ Post Graduate Can Apply
📌 Job Location- Work From Home
📌 Job Roles and Responsibilities-
•Identify week points and address their needs & requirements within the scope of what Tide can deliver .
•Become a brand advocate for Tide by working closely with the other Plus/Pro team members in optimising & developing the proposition of the plan
•Be data-driven to monitor existing usage and identify new opportunities based on customer feedback, segmentation, personas, and user research as well as on the pulse for what’s happening in the industry
•Aim at the building up and maintaining relationships with our Plus/Pro members by giving them first-rate service to them
📌 Skills And Requirements:
•You Must be comfortable on the phone talking to the customers and experience liaising with and responding to member queries .
•You are data literate
•Excellent Verbal & Written Communication Skills
•English (with EF Set 50 minimum; any certificate for C1 level and above is a plus)
•You have experience with MS Office (mostly Excel required)
•You have robust communication with the customer and back to the business knowledge
•You can demonstrate the ability to self-drive and multitask, your role may vary day to day as well as strong team
•collaboration skills working across member services and within memberships teams
📌 Benefits:
•Competitive salary
•Self & Family Health Insurance
•Term & Life Insurance
•OPD Benefits
•Mental wellbeing through Plumm
•Learning & Development Budget
•WFH Setup allowance
•25 Annual leaves
•Family & Friendly Leaves
📌It would be really nice if you have:
•Experience in Fin-tech, a start-up or a fast-growing tech company.
•Experience using Looker and/or Zendesk
•Experience working in subscription and/or app-based business models
•Experience with membership programmes
•Background working in a customer services support function
•Analytics knowledge to understand member plan usage and optimization.
📌 HOW TO APPLY
Application Procedure:
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the career page of the Tide company.
Step 3:– An Form will appear, fill it carefully.
Step 4:- Click on the Submit Button.
Step 5:- And Then give the On the spot test.
📌 APPLY LINK –
•Link 1: Click Here
•Link 2:
