Udemy – Salesforce Marketing Cloud Account Engagement (Pardot)

This course is a complete learning journey into Salesforce Marketing Cloud Account Engagement, commonly known as Pardot, designed to help you build a strong foundation in marketing automation and take your skills to the next level. Whether you are a marketing professional, business owner, Salesforce user, or someone preparing for a Pardot-related role, this course provides a clear, structured, and practical way to understand how Pardot works and how it can transform marketing efforts into measurable business results.

You will start by gaining a solid understanding of what Pardot is, its key benefits, and how it differs from other Salesforce marketing tools. The course then takes you through Pardot’s role within the Salesforce ecosystem, available editions and licensing, and the essential concepts and terminology every Pardot user must know. From there, you will explore the foundations of marketing automation, including the Pardot funnel, the lifecycle of a lead, and how automation supports scalable marketing strategies.

The course places strong emphasis on managing data effectively, teaching you how Pardot tracks prospects and visitors, how to use lists and segmentation rules, and how to apply tags, automation rules, and lead scoring to optimize targeting. You will also gain hands-on knowledge of creating and managing Pardot assets such as campaigns, forms, form handlers, landing pages, and email marketing tools. Beyond building assets, you’ll learn how to design and run engagement programs and nurturing journeys using Pardot’s Engagement Studio, while understanding the differences between drip campaigns and more complex engagement programs.

Integration with Salesforce CRM is another critical part of this course. You will discover how Pardot connects to Salesforce, how data flows between the two platforms, and how to manage users, roles, and permissions to ensure smooth collaboration between sales and marketing teams. To help you measure success, the course covers Pardot reporting and analytics in depth, showing you how to track campaigns, monitor key metrics, and evaluate ROI.

Finally, you will explore governance, compliance, and best practices, including data privacy considerations such as GDPR and CAN-SPAM, managing users securely, and maintaining high-quality data within Pardot. By the end of this course, you will not only understand Pardot conceptually but also gain the confidence to apply its features to real-world marketing campaigns.

This course is designed to turn learners into capable Pardot users who can build effective automation strategies, align marketing with sales, and make data-driven decisions that improve lead generation, customer engagement, and overall business performance.

DOWNLOAD LINK: Salesforce Marketing Cloud Account Engagement (Pardot)