Description
Learn how to diagnose, troubleshoot, and repair any type of problem like the Pros, building your skills, confidence, and broadening your understanding of the complex technical, structural, and Human factors affecting how we use IT systems running Windows 7, Windows 8.1, and Windows 10.
What you will learn
- The methodology of diagnosing and troubleshooting problems
- The tools, utilities, and features available to help you troubleshoot and repair problems
- The processes involved in becoming a proficient troubleshooter
- The technical structure of the Windows OS and how software, hardware, drivers, apps, and services are managed
- Thinking outside the box to connect the dots and understand the problems the user faces
- Using more advanced troubleshooting techniques
Experience
- It’s best to come into this series with an understanding of Windows Desktop functionality as well as a love for fixing problems.
Last Updated 12/2022