HGS Fresher Recruitment of Technical Support Executive

Wipro Hiring System Engineer Job In India salary Up to Rs.4.8LPA

 

Company: Wipro 
Job Role: System Engineer 
Experience: Freshers (0-1years):
Vacancy: 15+
Qualification: BE/BTech/MCA
Salary: Upto Rs.4.8LPA
Location: Chennai, Bengalore, Hyderabad India
Join us on Telegram Click Here
Apply Mode: (Online)
Deadline: Not Mentioned

About the Company:

Job Description:

 


Get Instant Notification of New Jobs on our Telegram channel.


  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Job ID: 2830432
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.
How to Apply Click on the Below link, it will redirect you to source Page and apply there.

 

Apply Link:-

 
Share This Post on:
Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

Articles: 3903

Leave a Reply

Your email address will not be published. Required fields are marked *

Ads Blocker Image Powered by Code Help Pro

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker.

Powered By
100% Free SEO Tools - Tool Kits PRO