Capgemini Hiring Support Analyst | Any graduate job | freshers job | OFFICE JOB |
•Capgemini Released an advertisement for recruitment for the post of Support Analyst, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
📌ABOUT Capgemini:-
🌟Capgemini is a technology consulting firm. Serge Kampf was founded in 1967, with headquarters in Paris, France. Aiman Ezzat has been the association’s CEO since 2020. According to 2022 statistics, the total number of employees at the firm was 358,400, and the organization’s total income was 2,200 crores EUR.
_____________________________
🔰Company:- Capgemini.
🔰Job Position:- Support Analyst.
🔰Experience:- freshers and Experienced both can apply.
🔰Job type:- OFFICE JOB.
🔰Job timings:- 8-9 hours.
🔰Gender:- Male & female both can apply.
🔰Age limit:- NA.
🔰Salary:- Upto 6/- L.P.A. (Expected).
🔰Job location:- Mumbai, India.
🔰Important Dates:-
🪄Application Begin:- Already Started.
🪄Last Date:- As Soon as possible before.
🔰Selection process:- Interview Based. (shortlisted candidates).
📌Post details | eligibility criteria | qualification | key skills.
🔰1:- Support Analyst:-
•Qualifications:- Any Graduate.
•Batch:- 2018/ 2019/ 2020/ 2021/ 2022/ 2023.
•Experience:- (Desirable).
•0-1 years of experience.
📌SKILLS REQUIRED:-
•Service Now tickets incidents.
•Ticket Management tool BMC Remedy HP IT Service Manager Service Now.
•MS Excel analysis and reporting.
📌Job Profile & Responsibilities:-
•Handling Service Now tickets incidents and requests by properly analyzing the details and taking appropriate action.
•Ensuring that incidents and requests are resolved above SLA with a min of 96 Extracting data from the asset database and Service Now tool and preparing timely accurate reports.
•Preparing and maintaining detailed process documentations as and when required and updating the same on a regular basis Assisting depot tech in getting in touch with other resolving teams as part of provisioning.
•Highlighting outages to incident management which hampers teams productivity and daily business Not needed Attend weekly conference calls meetings with various teams to provide provisioning reclaim status.
•Experience of handling tickets on a Ticket Management tool BMC Remedy HP IT Service Manager Ser vice Now or any of the recognized ticketing systems.
•Knowledge of asset management is an added advantage Understanding of the IT Service Management concepts such as SLA OLA etc.
•Excellent knowledge experience on MS Excel analysis and reporting with the use of formulas functions etc.
•Excellent spoken and written communication skills as the job role involves closely coordinating with the on shore teams clients and users based in UK and North America on a daily basis Should be able to prioritize tasks based on the impact and urgency.
•Mandatory requirement to work rotational shifts North South America time zones Must work IST night shifts.
•Take complete ownership of the task at hand and adhere to agreed timelines Willingness to learn and innovate to improve process efficiency.
📌How to apply Hiring of a Majorel HR BUSINESS PARTNER:-
∆Application Procedure:-
•All India Candidates can Apply For this Majorel recruitment.
•Click on the below Apply Now link.
•Then You will be redirected to the career page of the Majorel Company:-
•Read all the details and Fill all the required details in the form.
•Click on the Submit Button.
•Wait for a few days for a response from the company. Shortlisted candidates will get reverted back.
_____________________________
📌Apply link:-
