Apple Inc. is an American multinational technology company that specializes in consumer electronics, software and online services
Job Designation : In – Technical Specialist
Qualification : Any Graduation
Skill Set :
- Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
- Flexibility to regularly rotate through different technical specialties and skill sets
- Ability to thrive on change as products evolve
- Excellent time management skills
- Maintain composure and customer focus while troubleshooting and solving issues.
- Fluent in the local language.
Job Description :
- Help new owners get started and current ones get quick, efficient support
- Take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology
- Refer customers to support team members who get them up and running again.
- Provide personal training for new customers
- Maintain strong relationships with customers
LOCATION : MULTIPLE LOCATIONS ACROSS INDIA
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