Company name:- CDK Global Careers Recruitment for Associate Technical Writer
Job Title: Associate Technical Writer (L10)
Job Type: Permanent
Location: Hyderabad
CTC: 3.5 LPA
Work timings: 10:00 AM to 7:00 PM (floating)
Position Responsibilities & Essential functions
• Prepare newly submitted Training Requests for CDK U Learning
• Take provided dealer employee lists and convert them for import into the LMS
• Create master Login document
• Assist with managing email requests for user creation, deactivations, learning assignments
• Extract and prepare various LMS reports for customer, coordination and learning delivery
• Follow-up with the customers and/or the relevant teams to fix/close cases related to training
registrations/pending requests/issues.
Qualifications & Job Requirements
- Task & Results oriented
• Strong verbal communication skills
o Fluency in English
o Email etiquette
• Learn and follow standard operating procedures in completing work
• Ability to explore and learn GUI tools necessary to complete the assigned tasks
• Resourceful and attention to detail
• Self-starter and problem solver
• Working knowledge of Microsoft Office applications: Excel, Outlook, and Word
• Collaborate with team members and other stakeholders
• No travel required
Eligibility & Experience
• Graduate (Bachelors or Masters) from any discipline – preferably non-engineering/technology
• Suitable fresh grads with good oral and written comm skills, analytical abilities and aptitude
• Upto 1 year of experience in customer support (non-technical/non voice; transaction processing)
can also be considered
🔘Apply Link-
- Click on the below button.
- You will directly reach the official website.
- Give all your details correctly.
- And share your Resume there.
