HGS Fresher Recruitment of Technical Support Executive

CDK Global Careers Recruiting for a new job role.

Company name:- CDK Global Careers Recruitment for Associate Technical Writer

Job Title: Associate Technical Writer (L10)

Job Type: Permanent

Location: Hyderabad

CTC: 3.5 LPA

Work timings: 10:00 AM to 7:00 PM (floating)

Position Responsibilities & Essential functions
• Prepare newly submitted Training Requests for CDK U Learning
• Take provided dealer employee lists and convert them for import into the LMS
• Create master Login document
• Assist with managing email requests for user creation, deactivations, learning assignments
• Extract and prepare various LMS reports for customer, coordination and learning delivery
• Follow-up with the customers and/or the relevant teams to fix/close cases related to training
registrations/pending requests/issues.

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Qualifications & Job Requirements

  • Task & Results oriented
    • Strong verbal communication skills
    o Fluency in English
    o Email etiquette
    • Learn and follow standard operating procedures in completing work
    • Ability to explore and learn GUI tools necessary to complete the assigned tasks
    • Resourceful and attention to detail
    • Self-starter and problem solver
    • Working knowledge of Microsoft Office applications: Excel, Outlook, and Word
    • Collaborate with team members and other stakeholders
    • No travel required

Eligibility & Experience
• Graduate (Bachelors or Masters) from any discipline – preferably non-engineering/technology
• Suitable fresh grads with good oral and written comm skills, analytical abilities and aptitude
• Upto 1 year of experience in customer support (non-technical/non voice; transaction processing)
can also be considered

🔘Apply Link-

  • Click on the below button.
  • You will directly reach the official website.
  • Give all your details correctly.
  • And share your Resume there.
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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

Articles: 3901

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