Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Job Designation : Officer – Chat Operations
Qualification : High School diploma or equivalent
Experience : 0-3 yrs
Skill Set :
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
- Excellent coordination skills
- Good communication skills
Job description :
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
- Appropriately assess risk when business decisions are made
- Demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets
LOCATION : CHENNAI, TAMILNADU.
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