HGS Fresher Recruitment of Technical Support Executive

Genpact Hiring For The Role Of Process Associates – Cash Application

Genpact is a global professional services firm that blends real-world expertise and collaborative innovation to make business work better.

Job Designation : Process Associate – Cash Application

Qualification : Bcom

Experience : Freshers


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Skill Set :

  • Excellent English communication skills
  • Interpersonal skills
  • Prior cash application knowledge.
  • MS Excel knowledge

Job Description :

  • Premium application, reinstatement, renewal of payment received from policy holders
  • Backdate and cancellation of polices
  • Respond to email /phone queries related to disputed cases
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents
  • See opportunities and recommend solutions for process and automation improvements
  • Daily reporting of individual portfolios to track and monitor the past dues and pending items
  • Implement strategy to reduce turnaround time on Research
  • Resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a teammate to process any adhoc request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
  • Call out problems to senior staff members and or management as appropriate.

LOCATION : JAIPUR, RAJASTHAN

Apply Link:-

 
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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

Articles: 3901

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