HGS Fresher Recruitment of Technical Support Executive

Genpact Hiring For The Role Of Process Associates – Cash Application

Genpact is a global professional services firm that blends real-world expertise and collaborative innovation to make business work better.

Job Designation : Process Associate – Cash Application

Qualification : Bcom

Experience : Freshers


Get Instant Notification of New Jobs on our Telegram channel.


Skill Set :

  • Excellent English communication skills
  • Interpersonal skills
  • Prior cash application knowledge.
  • MS Excel knowledge

Job Description :

  • Premium application, reinstatement, renewal of payment received from policy holders
  • Backdate and cancellation of polices
  • Respond to email /phone queries related to disputed cases
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents
  • See opportunities and recommend solutions for process and automation improvements
  • Daily reporting of individual portfolios to track and monitor the past dues and pending items
  • Implement strategy to reduce turnaround time on Research
  • Resolving issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a teammate to process any adhoc request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
  • Call out problems to senior staff members and or management as appropriate.

LOCATION : JAIPUR, RAJASTHAN

Apply Link:-

 
Share This Post on:
Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

Articles: 3903

Leave a Reply

Your email address will not be published. Required fields are marked *

Ads Blocker Image Powered by Code Help Pro

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker.

Powered By
100% Free SEO Tools - Tool Kits PRO