Genpact inviting applications from fresher graduates having excellent communication skills and strong analytical skills for Customer Care Executive position.
Job Designation : Customer Care Executive
Qualification :Graduate
Experience : Freshers
Skill Set :
- Excellent communication skills and strong analytical skills
- Analytical skills with customer centric approach
- Previous experience in a customer service role chat/email/voice.
Job Description :
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
LOCATION : Hyderabad, Telangana
