HGS Fresher Recruitment of Technical Support Executive

Genpact Hiring Fresher Graduates As Customer Care Executive

Genpact inviting applications from fresher graduates having excellent communication skills and strong analytical skills forΒ Customer Care Executive position.

Job Designation : Customer Care Executive

Qualification :Graduate

Experience :Β Freshers

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Skill Set :

  1. Excellent communication skills and strong analytical skills
  2. Analytical skills with customer centric approach
  3. Previous experience in a customer service role chat/email/voice.

Job Description :

  1. Respond to customer queries and customers concern.
  2. Provide support for data collection to enable Recovery of the account for end user.
  3. Maintain a deep understanding of client process and policies
  4. Reproduce customer issues and escalate product bugs
  5. Provide excellent customer service to our customers
  6. You should be responsible to exhibit capacity for critical thinking and analysis.
  7. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

LOCATION : Hyderabad, Telangana

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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

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