HGS Fresher Recruitment of Technical Support Executive

Genpact Invites Applications For A New Role.

📌Company Name:- Genpact.

📌Job Designation: Process Executive – Procurement

📌Qualification: Graduation in Commerce (B.Com)

📌Experience: Freshers

📌Skill Set : 

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  • Excellent Communication Skills – Written and Spoken
  • End to End understanding of Procure to Pay activities
  • Knowledge of accounts Payable process Helpdesk and other co-functional teams (e.g. AP, L2 Team etc.)
  • Familiar with procurement like Supplier Set-up or Procurement Operations or Accounts Payable
  • Proficient with MS Excel
  • Understanding of Procurement/Supplier Set-up Concepts
  • Familiarity with WorkDay and Coupa will be an added advantage

📌Job Description :

  • Process purchase requisition and supplier-set up
  • Handle email inquiries from internal customers, as well as external vendors. Delivering professional, useful, high-quality service and assistance before, during, and after the customer’s requirements are met
  • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Develop communication between customers to have a smooth transaction
  • Perform and resolve the query of a customer to build a better relationship
  • Monitor generic email box for incoming queries and acknowledge them as per SLA
  • Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow-up purposes
  • Follow up with requesters/co-functional teams to provide quicker resolutions and Suppliers/Vendors wherever required
  • Provide periodic updates to users/impacted parties on the status of the ticket/issue raised
  •  Transfer/Raise inquiries to appropriate teams for resolution

🔘Apply Link-

  • Click on the below button.
  • You will directly reach the official website.
  • Give all your details correctly.
  • And share your Resume there.
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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

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