📌Company Name:- Genpact.
📌Job Designation: Process Executive – Procurement
📌Qualification: Graduation in Commerce (B.Com)
📌Experience: Freshers
📌Skill Set :
- Excellent Communication Skills – Written and Spoken
- End to End understanding of Procure to Pay activities
- Knowledge of accounts Payable process Helpdesk and other co-functional teams (e.g. AP, L2 Team etc.)
- Familiar with procurement like Supplier Set-up or Procurement Operations or Accounts Payable
- Proficient with MS Excel
- Understanding of Procurement/Supplier Set-up Concepts
- Familiarity with WorkDay and Coupa will be an added advantage
📌Job Description :
- Process purchase requisition and supplier-set up
- Handle email inquiries from internal customers, as well as external vendors. Delivering professional, useful, high-quality service and assistance before, during, and after the customer’s requirements are met
- Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Develop communication between customers to have a smooth transaction
- Perform and resolve the query of a customer to build a better relationship
- Monitor generic email box for incoming queries and acknowledge them as per SLA
- Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow-up purposes
- Follow up with requesters/co-functional teams to provide quicker resolutions and Suppliers/Vendors wherever required
- Provide periodic updates to users/impacted parties on the status of the ticket/issue raised
- Transfer/Raise inquiries to appropriate teams for resolution
📌LOCATION: HYDERABAD, TELANGANA
🔘Apply Link-
- Click on the below button.
- You will directly reach the official website.
- Give all your details correctly.
- And share your Resume there.
