Genpact is a global professional services firm that blends real-world expertise and collaborative innovation to make the business work better
Job Designation: Process Associate – Customer Service
Qualification: Any Graduate
Experience: Freshers
Skill Set :
- Knowledge in customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with a customer-centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Job Description :
- Respond to customer queries and customers’ concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit a capacity for critical thinking and analysis.
- Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
LOCATION: HYDERABAD, TELANGANA
🔘Apply Link-
- Click on the below button.
- You will directly reach the official website.
- Give all your details correctly.
- And share your Resume there.
