Genpact is a global professional services firm that blends real-world expertise and collaborative innovation to make business work better.
Job Designation : Process Associate
Qualification : B.com
Experience : Freshers
Skill Set :
- Excellent English language communication skills
- Attention to detail oriented
- Good coordination skills
- Strong analytical skills
- Should be a team player
Job Description :
- Making collection calls to the customers,
- Emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identify and rectify unidentified cash
- Manage end to end process of Cash applications.
- Process cash application functions to invoices at assigned sites
- Ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes, customer questions
- Working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
LOCATION : HYDERABAD
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