HGS Fresher Recruitment of Technical Support Executive

Genpact Is Hiring Freshers For The Role Of Process Associate – CLL

Genpact is a global professional services firm that blends real-world expertise and collaborative innovation to make business work better.

Job Description : Process Associate

Qualification : B. com

Experience : Freshers

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Skill Set :

  • Excellent communication skills
  • Process knowledge
  • Attention to detail oriented
  • Good organizational Skills
  • Should be a team player

Job Description :

  • Making collection calls to the customers,
  • Emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
  • Identify and rectify unidentified cash
  • Manage end to end process of Cash applications.
  • Process cash application functions to invoices at assigned sites
  • Ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Follow up on customer/internal disputes, customer questions
  • Working between departments to get a resolution.
  • Reconcile orders to match customer books
  • Validating credits or debits and sending them to customer for collection or refund


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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

Articles: 3901

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