Google first electrified the online world by creating the Web’s best search engine. The company’s lightning-fast and mostly accurate search results put Google at the front of the search engine race
Job Designation : Technical Solutions Engineer
Qualification : Bachelor’s degree in Computer Science, Information Systems, a related technical field
Skill Set :
- Familiarity with SIEM/SoC products.
- Knowledge of Kernel, file system, and database internals.
- Understanding of basic web technologies, TCP/IP concepts, Unix/Linux basic administration, and commands.
- Familiarity with basic security stack (e.g., Cisco AMP/Umbrella, Virus Total, MISP, and EDR).
- Excellent troubleshooting skills
- Good communication skills with attention to detail in a fast-paced setting.
Job Description :
- Support our platform on customer systems by diagnosing and resolving customer problems through effective diagnosis, resolution, or implementation of investigation tools to increase productivity for customer issues on Google Cloud Platform products.
- Develop an in-depth understanding of Google’s product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
- Act as a consultant and subject-matter expert for internal stakeholders in Engineering, Sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
- Work as part of a team of Engineers/Consultants that globally ensure customer support.
- Understand customer issues and advocate for their needs with cross-functional teams.
LOCATION : BANGLORE, KARNATAKA, INDIA
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