At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey
Job Designation : Service Associate – Onboarding
Qualification : Any graduation / PG
Experience : 1-2 yrs
Skill Set :
- Strong knowledge of MS Excel & Word
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
- Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues
- High degree of numeracy skills with meticulous attention to details
- Team work – the ability to work well within the team is key to this role
Job Description :
- You will be the first point of contact for new employee and hiring manager from offer accept through onboarding
- Coordinating requests and delivery of all provisioning items by new hire’s start date
Facilitate onboarding sessions - Welcoming new employees, facilitating paperwork completion and processing, accountability in understanding current IBM business/structure/strategy/ news,
- Ensure employee data collected at the onboarding stage reaches HR system(s) in a timely manner
- Comply with local government requirements in a timely manner
LOCATION : BANGLORE, KARNATAKA