Oracle Off Campus Drive Hiring Freshers as Technical Analyst
Oracle Off Campus Drive 2023: Oracle LLC Corporation is an American multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products particularly its own brands of database management systems. Oracle was the third-largest software company by revenue.
Company Name: Oracle LLC Corporation
Company Website:Â Oracle
Wikipedia: Oracle Wiki
Job Role: Technical Analyst
Qualification: B.E/B.Tech
Passout Year: 2020/2021/2022
Location: Bangalore
Experience Level: 0 – 1 Year
Salary: Best In Industry
Job Description:
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Responsibilities:
- As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.
- Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).
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