HGS Fresher Recruitment of Technical Support Executive

PhonePe Giving Opportunity to Freshers.

PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile.

Job Designation: Process Designer

Location:- Bangalore, Karnataka 

Qualification: Any Graduation


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Experience :  0-2 yrs

Skill Set : 

  • Have excellent written and verbal communications
  • Have good learnability
  • Be an active listener and deal well with objection
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Be a team player, flexible and open to feedback
  • Ability to multitask, prioritize, and manage time effectively
  • Should be able to speak in English and Hindi

Job Description :

  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe account and transaction related queries
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

πŸ”˜Apply Link-

  • Click on the below button.
  • You will directly reach the official website.
  • Give your all details correctly.
  • And share your Resume there.
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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

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