PhonePe Off Campus Drive 2023:- PhonePe Drive is organizing Off Campus Drive for candidates of batch 2022/2023 for its Drive process, Bachelors with a degree in Any Degree Candidates can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible.
PhonePe Off Campus Drive 2023
| Company Name | PhonePe |
| Company Website | www.Phonepe.com |
| Designation | Ops Analyst |
| Eligibility | Any degree |
| Job Location | Bangalore |
| Salary | Best In Industry |
Eligibility Criteria for PhonePe Off Campus Drive 2023:
Eligibility Criteria:-
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 – 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
Roles and Responsibilities:
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
Â
Â
