HGS Fresher Recruitment of Technical Support Executive

Basware India Hiring Freshers as Support Trainee of Any Degree Graduate

Basware India Hiring Freshers as Support Trainee of Any Degree Graduate

Basware India Careers 2023: Basware Corporation is a Finnish software company selling enterprise software for financial processes, purchase to pay and financial management. The company has operations across over 50 countries on six continents. Basware’s markets include Nordic countries, Europe, Russia, North America and Asia Pacific.

Company Name: Basware Corporation

Website: Basware

Wikipedia: Basware Wiki

Job Profile: Support Trainee

Degree Needed: B.E/B.Tech

Passout Year: 2020/2021/2022

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Location: Chandigarh

Experience Level: 0 – 2 Years

Salary: Best In Industry

Team Description:

  • The 1st line Customer Support team in Chandigarh is part of the global 1st Line Support team and global Customer Support unit. We resolve the technical standardized types of requests or issues reported by customers.Β 
  • We are now looking for a 1st Line Customer Support Trainee to join our team.Β 
  • In this role, you will be a part of our fast-growing organization which provides a full range of services to our global customers across multiple industry sectors.Β 
  • You will work alongside other experienced Basware associates to deliver the best customer experience and at the same time, we will help you to develop your skills and build your career.Β 

Key Responsibilities:

  • First Point of Contact for customers.
  • Provide support, guidance, and resolution for complex incidents and requests via the ticketing system.
  • Replicate, investigate and troubleshoot customer technical issues.
  • Evaluate, validate and prioritize support inquiries.
  • Contribute to the improvement of internal processes and procedures

Apply Now:

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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

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