Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions.
Job Designation: Ops Sup Supervisor
Qualification: Bachelor’s degree/University degree or equivalent experience
Experience : 0-2 yrs
Skill Set :
- Working knowledge of the financial industry preferred
- Proactive leadership and motivational skills
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
Job Description :
- Lead and mentor a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities as well as recommending new work procedures to help streamline operations
- Conduct training, monitor quality and quantity of teamwork and provide feedback on performance, including making recommendations on pay increases, promotions, terminations, etc.
- Analyze operations information and make evaluative judgments to solve problems
- Responsible for identifying and resolving routine problems and operational issues with broader departmental impact within established procedures
- Identify hiring needs to ensure adequate staffing
- Serve as a backup for the manager, as needed
- Appropriately assess risk when business decisions are made
LOCATION: CHENNAI, TAMIL NADU
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