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Job Designation : Practitioner – Telecommunication
Qualification : Any graduation / PG
Experience : 0-1 yr
Skill Set :
- Basic understanding of Telecommunication products
- Strong and effective written and verbal communication skills
- Willingness to perform duties in varying shifts .
- Proficient in MS office applications
- Ambitious individual who can work under their own direction towards agreed targets/goals.
- Proven change management and be open to it good time management and work under tight deadlines
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Maintain technical knowledge by attending educational workshops, reviewing publications.
Job Description :
- Able to submit requests within the agreed SLAs.
- Expected to comply with order process guidelines in line with order completion
- Able to identify requirements and needed information based on the product/service supported
- Coordinates with customers, sales partners, and ordering partners to accomplish all request handoff activities
- Knowledge of Telecommunication service.
- Adhere to client SLA’s (Service Level Agreements) and timelines.
LOCATION : NOIDA, UP