HGS Fresher Recruitment of Technical Support Executive

Microland Hiring Freshers as Trainees.

πŸ’   Company: – Microland

About the company:- Microland Off Campus Hiring 2022: Microland is an Indian technology company, headquartered in Bangalore. It was founded by Pradeep Kar. The company employs more than 4,500 workers across its offices in Asia, Australia, Europe, Middle East, and North America.

🌐  Work Location: -Bangalore/Mumbai/Pune/NCR – Gurgaon/Noida

πŸ’Ž    Salary: – As market standards

Job details

 πŸ›„ Job Profile: – Trainee

πŸ›…  Job Roles and Responsibilities: –  

  • End to end trouble shooting End user services network issue
  • Provide support on Outlook related issues and Windows OS related issues
  • Coordinating with Vendors to troubleshoot on assets which are in Warranty
  • Preparing SLA/Performance reports and meeting with Customers to manage regular
  • Should be ready to work in 24Γ—7 environment.
  • Ticket handling
  • Address user tickets regarding hardware, software and networking
  • Prepare, implement and verify the configuration and integration of a Node /system/services
  • Emergency Handling and chronology preparation
  • Coordinating with care/vendor team for handling resolved cases
  • Interfacing with other Technical Teams
  • Installing and upgrading operating systems and computer software.
  • Coordinating with field team if onsite support required on faults
  • Hand over and activity sheet preparation
  • Ability to identify problems and act accordingly as per defined CM process
  • Ensuring Post check of activities done during MW period.
  • Experience in trouble shooting of configuration related issues.
  • Preparation of script and Impact analysis for changes that needs to be done in network.
  • Conduct remote troubleshooting
  • Ensuring coordination with cross-functional teams (if any) for various issues during any
    configuration changes.


πŸ“–  Qualification: – B.Sc/BCA/B.Com/BBA

Passout Year: 2022

πŸ“ Experience: – 0 – 2 Years

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πŸ“‹Eligibility Criteria:

  • Eligibility Norms Any Non-Engineering graduate (BCA/BSC/BCOM/BBA/BBM etc.)
  • Minimum of 60% passing percentage in class 10th, 12th, and Graduation with no current backlogs
  • Should have graduated in the year 2022
  • Should have completed final semester Exams
  • Should be flexible to work in Bangalore/Pune (work location Post COVID19 Pandemic)
  • Should be available to join by end of September 2022

πŸ₯‡Compensation details:

  • We are looking to hire students for Graduate Trainee for a full time
  • Total Earning Potential (TEP) – INR 3,15,000 per annum + 35,000 Retention Bonus after 1 year

πŸ“”The Traineeship period of 5-6 months would include the following:

  • 2 months of classroom training
  • 2-4 months of On-the-Job Training (OJT)

🎀How will the training be conducted post-selection?

  • The training will be either conducted at our office premises, at the common location, or online (basis covid-19 situation).
  • Hence it is very important that the candidates have a laptop/desktop at their residence with an internet facility and the capability to take up the training classes online.

πŸ₯ˆWhat are the important requirements of work?

  • We are looking for candidates who are interested to work in a 24/7 setup with rotational
    shifts. The traineeship period will also require students to work in rotational shifts.
  • In view of the rotational shifts, Microland offers optional subsidized cab services to its
    employees who opt for it, which is a door-to-door drop facility.
  • This service is equipped with a state-of-the-art tracking system and ensures safety & security
    of our staff at all points in time.
  • Students who wish to opt for this service can do so by understanding Microland defined
    transport zones, and provide necessary supporting documentation of place of residence

πŸ’»What Technologies will I be working on?

  • Microland will be providing you training on multiple technologies inclusive of Applications as well as Infrastructure.
  • You will be assigned to specific Technology/Projects basis the open requirements.
  • Probable Technologies you will be trained on are below,

πŸ–₯Infrastructure Technologies:

  • Digital Workplace
  • Datacenter/Cloud
  • Virtualization
  • Storage & Backup
  • Cyber Security
  • Network & Security

πŸ‘¨πŸΏβ€πŸ€β€πŸ‘¨πŸΏInterview & Selection Proces:s

  • Round 1 – Aptitude Assessment Estimated Duration 30 mins
  • Round 2 – Soft Skill Assessment – Estimated Duration – 30 mins
  • Round 3 – Language Assessment (British Council) – Estimated Duration – 40 mins
  • HR Interview

πŸ”˜Apply Link-

  • Click on the below button.
  • You will directly reach the official website.
  • Give your all details correctly.
  • And share your Resume there.
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Gouri Saha
Gouri Saha

HR Intern at Epitome || MBA || Human Resources || Coordinator - Operation & IT Club, LPU

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